Translated with www.DeepL.com/Translator
Coöperatieve Telersvereniging Addenda U.A. cares a lot about your privacy. We therefore only process data we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
Coöperatieve Telersvereniging Addenda U.A. located at Europa 1 2672 ZX Naaldwijk, is responsible for the processing of personal data as reflected in this privacy statement.
www.addenda.com – Europa 1 2672 ZX Naaldwijk 0031-0174 612 418
- Damen is the Data Protection Officer of Coöperatieve Telersvereniging Addenda U.A. she can be reached at email@example.com.
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data is accessible.
We purchase web hosting and e-mail services from IPS. IPS processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata on the use of the services. These are not personal data. IPS has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. IPS is bound to secrecy under the agreement.
E-mail and mailing lists
For handling (part of) the payments in our web shop we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, as part of this, share (anonymised) data with third parties. All the above safeguards regarding the protection of your personal data also apply to those parts of Mollie’s services for which it engages third parties. Mollie will not retain your data longer than permitted under the legal time limits.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out deliveries. This requires us to share your name, address and place of residence details with PostNL. PostNL uses this data solely for the purpose of executing the agreement. If PostNL engages subcontractors, PostNL will also make your details available to these parties.
Coöperatieve Telersvereniging Addenda U.A. processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address data
- Telephone number
- E-mail address
- IP address
- Location details
- Data about your activities on our website
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at firstname.lastname@example.org and we will delete this information.
Coöperatieve Telersvereniging Addenda U.A. processes your personal data for the following purposes:
We offer a newsletter with which we want to inform interested parties about our products and/or services. Your e-mail address will only be added to the list of subscribers with your permission. Each newsletter contains a link that allows you to unsubscribe.
– Contact form
If you fill in the contact form on the website, or send us an e-mail, the data you send us will be kept as long as is necessary according to the nature of the form or the content of your e-mail for it to be fully answered and processed.
– Media library
If you wish to access our media library, please register yourself at https://www.addenda.info/nl/medialibrary-registration . The personal data will be used by Addenda® exclusively to provide you with access to the media library. If you wish to unsubscribe from the media library, please send an email to: email@example.com. In doing so, your personal data will be used to send you news and updates about the media library and the monthly Addenda newsletter. Each newsletter contains a link through which you, can unsubscribe.
Conditions of use of media library
The following conditions apply to the use of all content from the Addenda® media library:
By content we mean: photos, images, texts, brochures, shelf plans and other content which is available in the media library.
- Use of Addenda® content is only permitted to promote Addenda® products (Addenda® Campanula series, Addenda® Hebe series).
- When publishing Addenda® content, our brand name (Addenda®) must always be mentioned in the accompanying text.
- Adaptation and editing of Addenda® content is not permitted.
- The Addenda® logo and pay-off may only be used and published with written permission from Addenda®. Please contact the Marketing & Communications Department for this, firstname.lastname@example.org
- The (copyright) rights regarding the Addenda® content of the media library belong exclusively to Addenda® growers’ association and/or its licensors.
In case of violation of one or more of the mentioned conditions, access to the Addenda® media library will be denied and sanctions belonging to the violation will be taken.
- name and address details
- Telephone number
- E-mail address
- We may contact you for commercial purposes:
- By post
- By telephone
- By email
An unsubscribe option is included with every communication along these lines. We will not publish your details.
Coöperatieve Telersvereniging Addenda U.A. only uses technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings.
- INSPECTION AND CORRECTION
You have the right to inspect, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Coöperatieve Telersvereniging Addenda U.A. and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to email@example.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, erase your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but in any case within four weeks. Copies of proof of identity will be removed after the personal data have been changed. Coöperatieve Telersvereniging Addenda U.A. would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Coöperatieve Telersvereniging Addenda U.A. takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. We have security software on our network and storage and backup systems. For our website, we have an SSL certificate. This ensures that confidential information, which you provide via a reply form, for example, is encrypted and thus transmitted securely. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via firstname.lastname@example.org.
GENERAL TERMS AND CONDITIONS WEBSHOP – ADDENDA.COM
Article 1 – Definitions
- Coöperatieve Telersvereniging Addenda U.A., established in Naaldwijk, KvK number 27296180, shall be referred to in these
- terms and conditions as seller.
- The other party of the seller shall be referred to in these general terms and conditions as buyer.
- The parties are the seller and the buyer together.
- Agreement means the purchase agreement between the parties.
Article 2 – Applicability of general terms and conditions
- These terms and conditions shall apply to all quotations, offers, agreements and deliveries of services or goods by or on behalf of seller.
- Deviation from these terms and conditions shall only be possible if expressly agreed in writing by the parties.
Article 3 – Payment
- The full purchase price is always paid immediately in the webshop. For reservations, in some cases a deposit is expected in some cases. In this case, the buyer will receive proof of the reservation and prepayment.
- If the buyer does not pay on time, he shall be in default. If the buyer remains in default, the seller is entitled to suspend the obligations until the buyer has fulfilled his obligations. until the buyer has fulfilled his payment obligations.
- If the buyer remains in default, the seller will proceed to collection. The costs related to such collection shall be shall be at the buyer’s expense. These collection costs shall be calculated on the basis of the Decree on Compensation for Extrajudicial Collection Costs.
- In the event of liquidation, bankruptcy, attachment or suspension of payment of the buyer, the seller’s claims on the buyer shall be immediately due and payable.
- If the buyer refuses to cooperate in the execution of the order by the seller, he shall still be obliged to pay the agreed price to the seller.Article 4 – Offers, quotations and price
- Offers are without obligation, unless the offer states a period for acceptance. If the offer is not accepted within that term, the offer shall lapse.
- Delivery times in offers are indicative and if exceeded do not entitle the buyer to dissolution or damages, unless the parties have expressly agreed otherwise in writing. 2. Delivery times in offers are indicative and if exceeded do not entitle the buyer to dissolution or damages, unless the parties have expressly agreed otherwise in writing.
- Offers and quotations shall not automatically apply to repeat orders. The parties must agree this explicitly and in in writing.
- The price stated on offers, quotations and invoices shall consist of the purchase price including the VAT and other government levies due.
Article 5 – Right of withdrawal
- There is no right of withdrawal if the products are custom-made according to his specifications or are only have a short shelf life.
Article 6 – Modification of the agreement
- If during the execution of the agreement it appears that for a proper execution of the assignment it is necessary to change or supplement the work to be performed, the parties shall amend the agreement in good time and in mutual
mutually agreed upon, adjust the agreement accordingly.
- If the parties agree that the agreement is amended or supplemented, the time of completion of may be affected by this. The Seller shall inform the Buyer of this as soon as possible.
- If the amendment or supplement to the agreement has financial and/or qualitative consequences, the The Seller shall inform the Buyer thereof in writing in advance.
- If the parties have agreed on a fixed price, the Seller shall indicate the extent to which the change or 4. If the parties have agreed on a fixed price, the seller shall state the extent to which the amendment or supplement to the agreement will result in an overrun of this price.
- Notwithstanding the provisions of the third paragraph of this article, the seller cannot charge additional costs if the amendment or supplement is the result of circumstances attributable to him.
Article 7 – Delivery and passing of risk
- As soon as the purchased item is received by the buyer, the risk passes from the seller to the buyer.
Article 8 – Examination and complaints
- Buyer shall be obliged to examine the delivered goods, or have them examined, at the time of delivery, but in any event within as short a period as possible. Buyer is obliged to examine the delivered goods, or have them examined, as soon as possible. In doing so, the buyer shall examine whether the quality and quantity of the delivered goods correspond with what the parties have agreed, or at least that the quality and quantity meet the requirements applicable to them in normal (commercial) dealings.
- Complaints relating to damage, shortages or loss of delivered goods must be submitted within 10 working days after the day of delivery of the goods. 2. Complaints concerning damage, shortages or loss of delivered goods must be submitted to the seller in writing within 10 working days of the day of delivery of the goods by the buyer.
- If the complaint is declared well-founded within the specified period, the seller shall be entitled to either repair, to redeliver, or to abandon delivery and send the buyer a credit note for that part of the purchase price.
- Minor and/or industry-standard deviations and differences in quality, number, size or finish cannot be held against the seller. be held against the seller.
- Complaints relating to a certain product do not affect other products or parts of the same agreement. parts belonging to the same agreement.
- No complaints will be accepted after the goods have been processed at the buyer’s premises.
Article 9 – Samples and models
- If a sample or model has been shown or provided to the buyer, it shall be presumed to have been provided as an indication only, without the good to be delivered having to correspond to it. provided without the good to be delivered having to correspond to it. This is different if the parties have agreed that the good to be delivered shall correspond with it.
- In agreements regarding immovable property, a statement of the surface area or other measurements and surface area or other measurements and indications shall also be assumed to be merely indicative, without the item to be delivered having to correspond to it.
Article 10 – Delivery
- Delivery shall be ex-factory/shop/warehouse. This means that all costs are for the buyer.
- Buyer shall be obliged to accept the goods at the moment that seller delivers them or has them delivered, or at the moment at which at the time that these goods are made available to him in accordance with the agreement.
- If the buyer refuses to take delivery or is negligent in providing information or instructions necessary for delivery, the Seller shall be entitled to store the goods at the Buyer’s expense and risk.
- If the goods are delivered, the Seller shall be entitled to charge any delivery costs.
- If the Seller requires information from the Buyer for the performance of the Agreement, the delivery period shall commence If the seller requires information from the buyer for the execution of the agreement, the delivery time shall start after the buyer has made this information available to the seller.
- A delivery period stated by the Seller is indicative. It shall never be a deadline. If the term is exceeded, the the Buyer must give the Seller notice of default in writing.
- The seller is entitled to deliver the goods in parts, unless the parties have agreed otherwise in writing or no independent value can be attributed to partial deliveries. the partial delivery has no independent value. In the event of delivery in parts the seller shall be entitled to invoice these parts separately.
Article 11 – Force majeure
- If the seller cannot, does not timely or not properly fulfil his obligations under the agreement due to force majeure he shall not be liable for any damage suffered by the buyer.
- By force majeure the parties mean in any case every circumstance which the seller could not take into account at the time of entering into the of the agreement and as a result of which the normal execution of the agreement cannot reasonably be required by the buyer. cannot reasonably be required by the buyer, such as illness, war or danger of war, civil war and riots, acts of war, sabotage, terrorism, energy failure, flooding, earthquake, fire, sit-down strikes strikes, lockouts, changed government measures, transport difficulties, and other disturbances in the seller’s business.
- Furthermore, the parties shall understand force majeure to mean the circumstance that supplier companies on which the seller depends for the for the execution of the agreement, fail to comply with their contractual obligations towards the seller, unless the seller can be blamed for this.
- If a situation as referred to above arises as a result of which the seller cannot fulfil its obligations to the buyer, those obligations shall be suspended for as long as the seller is unable to meet its obligations. obligations. If the situation referred to in the previous sentence has lasted for 30 calendar days, the parties shall be entitled to dissolve the agreement in full or in part in writing.
- In case the force majeure continues for more than three months, the buyer has the right to dissolve the agreement with immediate effect. Dissolution can only be done by registered letter.
Article 12 – Transfer of rights
- Rights of a party under this agreement cannot be transferred without the prior written consent of the other party. This provision shall be deemed a clause with effect under property law as referred to in article 3:83, second paragraph, Civil Code.
Article 13 – Retention of title and right of retention
- The goods and parts delivered to vendor shall remain the property of vendor until purchaser has paid the entire agreed price. Until such time, vendor may invoke its retention of title and repossess the goods.
- If the agreed amounts to be paid in advance are not paid or not paid in time, the seller shall be entitled to suspend the work until the agreed part has been paid. This shall constitute creditor’s default. Late delivery cannot be held against the seller in that case.
- The seller is not authorised to pledge the goods falling under its retention of title or to encumber them in any other way. any other way.
- The seller undertakes to insure the goods delivered to the buyer under retention of title and to keep them insured against 4. The Seller undertakes to insure the goods delivered to the Buyer under retention of title and to keep them insured against fire, explosion and water damage and against theft and to make the policy available for inspection on first request. make the policy available for inspection at first request.
- If goods have not yet been delivered, but the agreed advance payment or price has not been paid as agreed 5. If goods have not yet been delivered but the agreed advance payment or price has not been paid as agreed, the seller shall have the right of retention. The goods shall then not be delivered until the buyer has paid in full and in accordance with has paid in full and in accordance with the agreement.
- In the event of liquidation, insolvency or suspension of payments of the buyer, the obligations of the buyer shall become immediately due and payable. payable immediately.
Article 14 – Liability
- Any liability for damage arising from or related to the execution of an agreement shall always be contract shall always be limited to the amount paid out in the case in question by the liability insurance(s) taken out. liability insurance(s) taken out. This amount shall be increased by the amount of the excess under the relevant policy.
- Not excluded is the liability of the Seller for damage which is the result of intent or deliberate recklessness of the Seller or its recklessness of seller or its executive employees.
Article 15 – Obligation to complain
- Purchaser shall be obliged to report complaints about the work carried out to vendor immediately. The complaint shall contain as detailed description of the shortcoming, so that seller is able to respond adequately.
- If a complaint is well-founded, Seller shall be obliged to repair and possibly replace the good.
Article 16 – Guarantees
- If guarantees are included in the agreement, the following shall apply. Seller guarantees that the sold complies with the agreement, that it will function without defects and that it is suitable for the use that the buyer intends to make of it. use that the buyer intends to make of it. This guarantee shall apply for a period of two calendar years after receipt of the sold property by the buyer.
- The said guarantee is intended to establish between the seller and the buyer an allocation of risks such that the consequences of a breach of a guarantee shall always be entirely at the seller’s expense and risk, and that the seller can never invoke Article 6:75 of the Dutch Civil Code with regard to a breach of guarantee. The provisions of the previous sentence shall also apply if the Buyer was aware or could have been aware of the breach by conducting an investigation.
- The said guarantee does not apply when the defect has arisen as a result of injudicious or improper or when – without permission – the buyer or third parties have made changes or attempted to make changes or have tried to make changes or have used the purchased item for purposes for which it is not intended.
- If the guarantee provided by the Seller relates to an item produced by a third party, the guarantee shall be limited to the guarantee provided by that manufacturer.
Article 17 – Intellectual property
- Coöperatieve Telersvereniging Addenda U.A. retains all intellectual property rights (including copyright, patent right, trademark right, drawing and model right, etc.) to all products, designs, drawings
writings, carriers with data or other information, offers, images, sketches, models, models, etc., unless the parties have agreed otherwise in writing.
- The customer may not use the said intellectual property rights without the prior written consent of Coöperatieve Telersvereniging Addenda U.A. (or have them copied), show them to third parties and/or make them available or use them in any other way.
Article 18 – Amendment of general terms and conditions
- Coöperatieve Telersvereniging Addenda U.A. shall be entitled to amend or supplement these general terms and conditions.
- Amendments of minor importance may be made at any time.
- As far as possible, Coöperatieve Telersvereniging Addenda U.A. will discuss major substantive changes in advance with the customer.
- Consumers are entitled to terminate the agreement in the event of a material change to the general terms and conditions. cancellation.
Article 19 – Applicable law and competent court
- Any agreement between the parties shall be governed exclusively by Dutch law.
- The Dutch court in the district where Coöperatieve Telersvereniging Addenda U.A. has its registered office shall have exclusive jurisdiction to take cognisance of any disputes between the parties, unless otherwise required by mandatory law.
- The applicability of the Vienna Sales Convention is excluded.
- If in legal proceedings one or more provisions of these general terms and conditions are deemed unreasonably onerous, the other provisions shall remain in full force.
Article 20 – Attribution
- These general terms and conditions have been made with the help of Rocket Lawyer (https://www.rocketlawyer.com/nl/nl).
These general terms and conditions are applicable from: 01 January 2023